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As hiring activity across many industries slowed in the wake of the pandemic, we experienced several unique challenges in the recruitment sector. However, as we step into 2021, the new year has brought with it a renewed optimism! Not only is the vaccine roll-out in full swing; the Brexit trade deal and US election result have also delivered a level of certainty businesses have been craving for a number of years.

As these global events start to influence the market in a positive direction, identifying and understanding your candidates’ motivations throughout this period is essential to being able to guide your clients in attracting the best talent.

At Tiger, we’ve just released our Salary and Benefits Review 2021, a comprehensive report which collates data from over 2,700 workers and jobseekers. We asked them about their priorities and anxieties, as well as the benefits they’d look for in their next role. The information below will help guide conversations with your clients moving forward, allowing you to provide reassurance where needed.

Candidate priorities

The top priority for job seekers in 2021 will be securing a competitive salary, followed by job security and, thirdly, work/life balance. This is likely a reaction to the uncertain financial situation many workers experienced throughout 2020. Despite this, salaries have remained relatively stable (with a nominal increase in some cases) and 46% of our surveyed respondents expect a pay rise in the next 12 months. Therefore, if your clients are in the position to offer a competitive, regularly-reviewed salary package, this will help them attract top talent in the market.

Flexible working is another huge priority for candidates, with 49% reporting this as the number one positive aspect to come out of the pandemic. When taking into account the money saved on commuting and the time this has given back to workers, their reluctance to give up this new-found flexibility is logical. As such, it’s essential that employers continue to offer some form of flexible working in 2021, whether through an ad-hoc or hybrid scheme or by allowing employees to work from home indefinitely.

Candidate anxieties

The majority of our respondents (73%) reported that their main anxiety concerned their career, rather than their health. In fact, just 35% are worried about catching the virus – it doesn’t even register in their top five concerns. This suggests that employees value the security of their job above anything else. It follows that roles that offer longer-term stability will be highly valued by top candidates. Therefore, it’s essential that clients are prepared to answer candidate questions about personal development and career progression, regardless of the role. This will ensure workers are reassured about their value and future prospects, which in turn will increase productivity.

According to our survey, 38% of workers are worried that the pandemic will have changed the office culture. This may be rooted in a shift to home working, or social-distancing restrictions in offices. Other cultural influences, such as team lunches, after-work drinks, or similar bonding activities may also be affected. This is then another important aspect for your clients to keep in mind – any extra steps they can take to foster a positive working environment will be beneficial to their attraction and retention in the long run.

Top benefits for candidates

A good benefits package remains absolutely integral in attracting candidates, and businesses should adapt what they offer to reflect the changing times. For employers to truly stand out, benefits should take a tailored approach. Whether this is in the form of encouraging flexible hours for those who have caring responsibilities or organizing private transport to prevent commuting, it’s essential your clients understand the power of offering these types of benefits.

The best examples we’ve seen of adapted benefits include the provision of ergonomic workplace equipment for home working, along with online access to mental health support and subsidized health-related subscriptions. The majority of employees (67%) believe their employer is adequately supporting their mental health and wellbeing, which is essential as we continue to work through uncertain times.

In summary, while candidates may be more cautious about finding a new role this year, there are many tools your clients can utilize to encourage the best talent to move. At Tiger, we believe 2021 will bring with it an extremely positive change, and, as such, recruiters should be standing by!

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Charm has been an excellent collaborator, going above and beyond to help me find a suitable role. He has been supportive in addressing any concerns I have had, working diligently to find solutions that are beneficial for me. Thankyou for your efforts!

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Excellent quality service

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My line manager is Charm and he couldn't have been more patient, supportive, proactive, and professional. Been with many agencies, it's hard to find a place where you get treated with respect. Very glad I joined.

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Principal Education is the best agency I have worked and working with since I arrive in the UK. One of their staff named Charm is a wonderful person, he's a good listener and find solution to every problem or challenge you face at work. He's the most patient and understanding person I have met. He never goes angry, instead he provide solution and ensures you get the best of your request. Most importantly you get paid at the right time.

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Jai Bance was fantastic, got me an interview for a job I really wanted very quickly and was super supportive throughout the process, complete angel :)

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Jai has been of excellent help! he was quick, attentive and adamant in successfully finding and pairing me with the current role and sector that I am working at! I could have not felt anymore supported from the team at Principal Education!

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This is probably the best agency I have joined , and I have joined a few. The pay, staff and work environment are all so professional and welcoming. They always have a new opportunity ready for you. I really recommended them!!!

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Principal education has been reliable ever since I started working with the company. I have been constantly in work, my pay rate has been substantial, not to mention the service overall, has been professional. Jai Bance, who is one of the agents that ensured I get suitable locations that will get me to work on time, moreover, the work that he has placed me in has helped to enhance my skills in my profession.

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Great work from Charm Dube! Super helpful and polite.

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Jade was amazing! Helped me get through a long process and was always happy to help with positive energy as well as finding solutions.

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Good agency, Charm was brill.

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I can’t thanks Charm enough for finding me an amazing job !!!! Recommend 100% Thank you sooo much

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Happy with the service I’ve received from a professional and approachable team. Found work quickly, with an excellent rate of pay. Feel looked after. Glad I registered with this agency!!

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Principal Recruitment is one of the best supply agency that I have worked and still working with at present, they are very effective with their dealings. Jai has been so good to me since I joined the company by giving me a listen ear. His communication skill is top notch to the extent that I have also referred people to him.

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Excellent, Charm was a very helpful and organised person I really enjoy working with him. He is very responsible and respectful. I hope he will be very successful in his job.

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It’s been amazing working with this agency. They’re all very professional and helpful especially Charm and Jai.

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Principal Education is a great organisation . I really enjoyed working with them. A dedicated, professional and amazing team. I have no doubt to strongly recommend it to everyone.

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Charm is a good recruiter, awesome company to work through, assigned to some good schools as well; a streamlined service.

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Charm has been proactive in searching for a suitable teaching role, consulting me to review my specific requirements and being available for calls and flexible with times.

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Charm has been very helpful and attentive. He has worked hard to find the right job role to match my experience and skills.

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I have been working with Charm for the past month and he has been excellent at finding opportunities that are tailored to exactly my skill set and preferences. He keeps in constant contact to update me with how things are progressing, feedback and has been successful in finding me the right school for me. Very dedicated and driven to find the exact work for you, I would highly recommend this agency and Charm in particular.

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The service I received from someone named Connor at the agency has been unbelievably incredible. He kept me updated on all the details, kept regular contact, made sure everything was transparent and made my needs a priority. Connor ensured I received the best possible rate and confirmed all the details so I felt secure once we had discussed this. I am registered with a few agencies (which haven't been so great) but I no longer need the others because I have been treated so well and got the job I wanted straight away. Very pleased with Principal :)

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I have had plenty of work through Principal Recruitment. Charm is brilliant and has found me suitable assignments and is always reachable should I have any questions. Right now I’m doing an assignment at a lovely, local secondary school and I really look forward to going to work there. Thank you Charm. I can wholeheartedly recommend Principal Recruitment.

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Charm has been really helpful, he helped me find a school that works for me, that I’m comfortable with. Communicates well, I appreciate how he’s helped me.

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Really helpful and friendly. Supportive with finding work opportunities. Thank you Charm!

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The app is very useful to see the job role & location, very good pay rates. Consultants very helpful and supportive!

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The agency has been really good. Charm has been helpful very supportive.

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Signed up for this agency and since then, their communication has been amazing and take into considerations my work needs as well! Recommend working here for others as well:)! Charm has been amazing helping me as well so kudos!

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As a new member of staff joining the staff team at Principle has been a quick and easy process and understanding in the needs required for suitable work

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Wonderful staff both in Essex and London. Charm from the North London office is always informative, patient, focused and understanding. No false promises, completes the work and goes the extra mile. Nadine Somers-Music Teacher

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Good communication by Jai. Anyone can trust to enter into schools and work .

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With Principal I am working locally and I am happy with them as they always have managed my timesheets according to my availabilities and so on. I am really happy and Love working with this company, staff are great and so supportive. They make sure that you are comfortable with where you are working and that you are okay to travel.

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Updated*2023 Aired my issues and concerns and they more then made up for it. My complaint was handled well.

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Been a behaviour mentor for 4 years and I've been unlucky enough to have only worked with jai bance for the past 3 months. In those 3 months he's managed to get me my current highest paying roll as a temp & secured me a contract within my first school working with principle. In general I'm not a big fan of recruitment agencies as they often only view candidates as a pound note but these guys know the roles (in detail so your not walking blind) support you through the many challenges you will face as a temporary worker but most importantly the pays fair and its always payed on time. Cheers for all the help principle.

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Amazing helped to get the job I want in instant And was helpful throughout

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Principal solution has been brilliant. Great work ethics lovely caring staff especially Jai, he has been patient, supportive and professional. I was delighted with the level of personal attention I received. I have been very pleased with the agency and would definitely recommend them to anyone considering them.

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The agency onboarding process to being offered a suitable assignment was seamless and fast. I would recommend Principal agency to others seeking work. It has been a pleasure liaising with Jai, Head of Sales

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Principal Education brings with it a huge amount of experience from its Team and a commitment to making Supply Teaching Placements easier to manage with higher rates of pay! Sign Up now!!

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Simple and efficient, got started with Principal recently and already got well paying work within days. Hoping the agency continues to deliver and remain hassle free.

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I had my first agency job and within minutes of arriving I felt very well looked after as it was my first time at this school. I thoroughly enjoyed working alongside the agency.